IT Systems Administrator

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Job Description

Truelogic is a leading provider of nearshore staff augmentation services, located in New York. Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in U.S. companies. Truelogic has been helping companies of all sizes to achieve their digital transformation goals.Would you like to make innovation happen? Have you ever dreamed of building Products that impact millions of users? Nice! Then we have a seat for you on our team!

What are you going to do?

Our client is a leading research, data and insights provider that helps companies maximize revenue, optimize spend, and anticipate digital disruption today and in the years ahead.This is an exciting and fast-paced role that will maintain and continuously improve our infrastructure; playing a critical role in keeping these systems running seamlessly and implementing enhancements that allow us to improve and scale at Insider Intelligence, the leading provider of research focused on digital transformation. This role will report to the Director of Information Technology.The Ideal Candidate Is:
  • A determined problem-solver who can create and innovate scalable solutions on the go, sometimes with limited time and resources.
  • Process oriented with the demonstrated ability to improve processes and procedures in a complex business environment.
  • Curious-minded with the ability to quickly learn the basics of unfamiliar specialized systems and software platforms.
  • A team player with a collaborative working style with a strong drive to learn and share knowledge.
  • Highly self-motivated and directed, with excellent attention to detail.
  • Excellent communicator with the ability to explain complex, technical ideas to a non-technical audience.
  • Establish and maintain essential IT operations for the administration of user access, roles, and permissions across productivity, security, and authentication platforms (Google Workspace, Office 365, Adobe, Okta, Active Directory.)
  • Create and maintain technical and end-user documentation covering key operational processes and system integrations.
  • Develop and implement maintenance procedures, monitor system health, gather system statistics, and troubleshoot system alerts.
  • Configure and manage device policies for software deployments and security patching with tools such as Jamf, and MS Intune.
  • Support employee on and off-boarding workflows by implementing automation to these processes.
  • Facilitate the management of an infosec training platform and deployment of an EDR solution.
  • Manage and oversee the backup solution for our virtual and on-premises servers while ensuring they are up-to-date and operating as expected.
  • Assist with in-office network infrastructure projects.
 What will help you succeed
  • Experience with administration and reporting of software suites such as Google Workspace and Microsoft O365 at medium to large organizations.
  • Experience implementing and supporting an enterprise IT Asset Management environment with Asset Panda
  • Working knowledge in managing and configuring Jamf and MS Intune MDM solutions
  • Experience in managing Cloud infrastructure
  • Experience with automating on/offboarding tasks with and Zapier platform
  • Experience deploying and supporting an EDR solution (CrowdStrike) across company assets
  • Familiarity with backup and virtualization technologies such as Veeam and HyperV
  • Comfortable supporting office networking and wifi infrastructure.
  • Familiarity with Knowbe4 or Litmos learning management systems

Job Overview


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Senior Level

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